Terms of Service

Effective date: January 25, 2026.
These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you, as a user of the website offlinecalm.com (“Website”), and ENTICE, a company registered in the Netherlands, with registered address at Hudsonstraat 61, 3025 CD Rotterdam, The Netherlands, doing business as "Offline Calm" (“Offline Calm,” “we,” “us,” or “our”).
By accessing or using the Website or any services provided through it (collectively, the “Services”), you agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use the Website or Services.
These Terms incorporate by reference any other policies that we may adopt from time to time, including but not limited to our Privacy Policy, Cookie Policy, Subscription Policy, and Money-Back Guarantee. Offline Calm may update these Terms at any time by posting the revised Terms on the Website. Updates become effective immediately upon posting. Your continued use of the Website or Services after any changes constitutes acceptance of the revised Terms.

1. Services

Offline Calm provides digital self-improvement programs, courses, and tools designed to support mental well-being, calm, and stress management. Use of the Services may require the creation of an account.

2. User Accounts

2.1 - Eligibility

To use the Services, you must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming legally binding contracts. Offline Calm does not knowingly collect personal information from children under 18.

2.2 - Registration

You must provide accurate and complete information when creating an account. You may register using an email address or through social login credentials.

2.3 - Account Security

You are responsible for maintaining the confidentiality of your account and password. You are solely responsible for all activity under your account. Notify Offline Calm immediately of any unauthorized use. Sharing, selling, or transferring your account is prohibited without our express written consent.

3. Subscriptions, Payments, and Refunds

3.1 - Subscription Terms

The Services are offered on a subscription basis. Subscriptions automatically renew until canceled. Subscription fees, renewal periods, and applicable taxes are clearly stated at the time of purchase.

3.2 - Payment Authorization

By providing a payment method, you authorize Offline Calm or our payment processor to charge all applicable subscription fees on each renewal date until cancellation. You agree to maintain accurate and lawful payment information.

3.3 - Cancellation

You may cancel your subscription at any time by contacting our support team at support@offlinecalm.com. Cancellation will take effect at the end of the current subscription period. You remain responsible for fees incurred prior to cancellation.

3.4 - Refund Policy

All subscription fees are non-refundable except as expressly provided under applicable law or our Money-Back Guarantee. No partial refunds will be issued for canceled subscriptions.

4. Representations, Warranties, and Prohibited Activities

4.1 - Representations and Warranties by Users

By using the Website, you represent and warrant that you:
  1. Are at least 18 years old and legally able to enter this Agreement;
  2. Agree to be bound by these Terms;
  3. Are not accessing the Website from a jurisdiction prohibited by law;
  4. Will comply with all applicable laws and regulations;
  5. Will not engage in prohibited activities listed in Section 4.2.

4.2 - Prohibited Activities

You shall not:
  • Violate intellectual property rights or privacy rights of others;
  • Post harmful, illegal, obscene, or offensive content;
  • Interfere with the Website or its servers;
  • Attempt to gain unauthorized access to accounts or data;
  • Resell, distribute, or commercially exploit the Services without Offline Calm’s written consent;
  • Use the Website in any unlawful manner or to solicit other users without permission.
Offline Calm reserves the right to suspend or terminate accounts for violation of these Terms.

5. Intellectual Property

All content on the Website, including text, graphics, logos, software, audio, and video (collectively, the “Materials”), is the property of Offline Calm or its licensors. Users are granted a limited, non-transferable license to access and use the Materials for personal, non-commercial purposes only.
By submitting content to the Website, you grant Offline Calm a worldwide, perpetual, royalty-free, fully sublicensable license to use, reproduce, modify, distribute, and display such content.
Offline Calm may remove any content that infringes on intellectual property rights. Repeat infringers may have their accounts terminated.

6. Communications

By providing contact information, including phone numbers and email addresses, you consent to receive communications from Offline Calm regarding your account, Services, and promotions. Communications may include emails, SMS, phone calls, or push notifications and may be automated. You may opt out of marketing communications at any time, but operational communications will still be sent.

7. Disclaimers

The Services are provided “as is” without warranties of any kind, whether express or implied. Offline Calm does not guarantee uninterrupted access, error-free operation, or specific results. Users assume all risks associated with using the Website and Services.

8. Limitation of Liability

To the maximum extent permitted by law, Offline Calm, its officers, employees, and affiliates shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of the Website or Services. Total liability is limited to the greater of (a) the fees paid by you in the 12 months preceding the claim or (b) €100.

9. Indemnification

You agree to indemnify and hold Offline Calm and its affiliates harmless from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of others' rights.

10. Dispute Resolution and Arbitration

10.1 - Informal Resolution

Users agree to first contact Offline Calm at support@offlinecalm.com to attempt informal resolution of disputes.

10.2 - Arbitration

If disputes cannot be resolved informally within 60 days, all claims shall be resolved by binding arbitration on an individual basis. Arbitration shall be conducted under the rules of Dutch arbitration rules, and judgment on the award may be entered in any competent court. Class actions are waived.

10.3 - Small Claims / IP Disputes

Nothing in this Agreement prevents users from pursuing claims in small claims court or to protect intellectual property rights.

11. Termination and Suspension

Offline Calm may terminate or suspend accounts at any time for violations of these Terms, non-payment, security reasons, or inactivity. Termination results in deletion of account data, except as required to comply with law.

12. Governing Law

This Agreement shall be governed by the laws of the Netherlands. Users submit to the exclusive jurisdiction of Dutch courts for disputes not subject to arbitration.

13. Miscellaneous

  • Electronic Signatures: Clicking “I Agree,” “Subscribe,” or similar buttons constitutes a binding electronic signature.
  • Force Majeure: Offline Calm is not liable for delays due to events beyond our control, including natural disasters, war, strikes, or system failures.
  • Entire Agreement: These Terms, together with our Privacy Policy and any other policies or notices referenced herein or made available through the Service, constitute the entire agreement between you and Offline Calm regarding the Service.
  • Severability: If any provision is invalid, the remainder shall remain in full force.

14. Contact Information

For questions regarding these Terms, please contact:
Email: support@offlinecalm.com
Attention: Customer Support, Offline Calm