Privacy Policy

Last update: January 23, 2026.
This Privacy Policy (the “Policy”) governs your use of Offline Calm's website, application, and related services (collectively, the “Service”). This Policy explains how Offline Calm (“we,” “us,” or “our”) collects, uses, and shares certain information, including personal information, when you access or use the Service. It also describes your rights and how you may exercise them under applicable law. By accessing, using, or interacting with the Service, you agree to the processing and transfer of your personal information as described in this Policy. Please read this Policy carefully before using the Service.
For the purposes of this Policy, “personal information” and/or “personal data” refers to data about identified or identifiable individuals (such as name, email address, phone number, etc.); it may also include, where required by applicable law, the full scope of the definition provided therein, including, for example, the European Union’s law (GDPR) or applicable U.S. federal or state legislation.
Check Offline Calm's Terms of Service (the “Terms”) for defined words not explicitly defined in this Policy.

1. Personal Data Controller

Offline Calm with registered office at: Hudsonstraat 61, 3025 CD Rotterdam, The Netherlands, is the controller of your personal data. You may contact us at support@offlinecalm.com regarding any questions about this Policy.

2. Categories of Personal Data We Collect

2.1 - Data You Provide

You provide data voluntarily when you register for or use the Service, create a profile, respond to communications, or report issues. This may include:
  • Profile data: name, username, email, phone number, date of birth, gender, demographic details, images, photos, videos, and voice recordings.
  • User-generated content: ideas, comments, testimonials, or other materials you submit to the Service.
By submitting data to Offline Calm, you acknowledge it may be used as described herein, including possible public display where applicable.

2.2 - Data Collected Automatically

  • Device & browser information: IP address, device type, operating system, language, location, time zone, hardware IDs, and analytics identifiers (e.g., Apple IDFA, Google AAID).
  • Usage & interaction data: pages or sections visited, features used, session duration, clicks, gestures, and diagnostic data.
  • Referral & advertising data: URL, campaign information, ad clicks.
  • Cookies & SDKs: We use cookies and software development kits (SDKs) to analyze usage, improve functionality, and personalize your experience. SDKs may include, for example, analytics, session recording, or error reporting services. We configure SDKs to avoid capturing sensitive personal data whenever possible.
  • Transaction data: Payments made through the Service require financial information provided to third-party payment processors. We do not store full credit card numbers but may retain transaction metadata (e.g., date, amount, payment type).

3. Purposes of Processing

We process personal data to:
  • Provide and improve the Service.
  • Authenticate and authorize users.
  • Research and analyze usage patterns to enhance the Service and develop new features.
  • Customize your experience, including offers, promotions, and contests.
  • Process payments and manage transactions.
  • Enforce our Terms, detect and prevent fraud, and address legal or security issues.
  • Communicate with you regarding your use of the Service.
  • Send marketing communications, subject to opt-out preferences.
  • Personalize advertising.
  • Comply with legal obligations, including responses to lawful requests by courts or public authorities.

4. Legal Basis for Data Processing

Where applicable, our legal grounds include:
  • Consent: where required by law or obtained voluntarily.
  • Contract performance: to provide the Service, process payments, communicate, and manage accounts.
  • Legal compliance: to meet legal or regulatory obligations.
  • Legitimate interests: for analytics, marketing, fraud prevention, and enforcement of Terms, unless overridden by your rights.

5. Rights of Residents of Certain U.S. States

Residents of states such as California, Colorado, Connecticut, Utah, and Virginia may have rights regarding access, correction, deletion, and portability of personal data. Requests can be sent to support@offlinecalm.com.

6. Rights of EU/EEA Residents

If you reside in the EU/EEA, you have rights under the GDPR, including access, correction, deletion, restriction, objection, and data portability. Requests can be directed to support@offlinecalm.com.

7. Data Retention

We retain personal data only as long as necessary to fulfill purposes outlined herein or as required by law, including transaction recordkeeping, fraud prevention, and legal compliance.

8. Sharing Your Personal Data

8.1 - Service Providers

We may share data with third-party providers, including: cloud storage, analytics, SDK providers, marketing partners, and payment processors.

8.2 - Law Enforcement & Public Authorities

We may disclose data to comply with legal obligations, respond to court orders, or protect rights, safety, or property.

8.3 - Corporate Transactions

Data may be transferred in connection with mergers, acquisitions, sales, or bankruptcy proceedings.

9. Links to Third-Party Websites

We are not responsible for third-party sites. Please review their privacy policies before providing personal data.

10. International Transfers

Personal data may be transferred to countries outside your jurisdiction to provide the Service, subject to applicable data protection laws.

11. Changes to the Privacy Policy

We may update this Privacy Policy and will post revisions on the Service. Material changes may be communicated via the Service or email. Continued use constitutes acceptance of changes.

12. Age Limitation

We do not knowingly collect data from individuals under 18. Please contact us if you believe we have collected such data.

13. Privacy Rights & Requests

You may:
  • Access and correct your personal data.
  • Request deletion, subject to legal obligations.
  • Restrict or object to processing.
  • Submit requests via an authorized agent, with identity verification.

14. Do Not Track Requests

The Service does not currently honor “Do Not Track” requests. Check third-party providers’ policies for their compliance.

15. Contact Information

For questions or requests, please contact:
Email: support@offlinecalm.com
Attention: Customer Support, Offline Calm